Lack of Availability

Meal Gone WrongIf you think this post is about Web Services, then move along, nothing to see here.

Instead, this is about, truly, beyond the shadow of a doubt, my worst experience ever while grabbing a bite to eat. Let me explain.

I’m in Ottawa on business travel, and while mulling around town after the work day, I decided to grab a quick bite to eat at a fast food chain (yes, I know, junk food, but I couldn’t resist on this occasion).

The following is a detailed account of my experience (2052h EST):

Tom: Hi, may I have a #12 (bacon double cheeseburger meal)

BK: We’re out of bacon

Tom: Um, OK, in that case I’ll grab a #1 (different type of cheeseburger meal)


Tom: I see it is advertised that you can choose fries or onion rings. May I have onion rings?

BK: We’re out of onion rings

Tom: ??? Alrighty then. I’ll just take the fries

(Waited so long they may as well have played the Jeopardy! music in the background)

Instead of the cheeseburger, along comes a grilled chicken sandwich.

Tom: Pardon me, but I didn’t order a grilled chicken sandwich, I ordered a #1

BK: You asked for a #9

Tom: Really? I ordered a #1. Thank you

(employee slaps together burger like nobody’s business)

BK: Here

Tom: Thanks. May I have a lid for my drink cup?

BK: We’re out of medium size lids.

Ate, saved the receipt (to call and complain), then left.I’m not sure whether the store was closing down, or supplies were out, or what, but this was ridiculous. I have never, and I mean NEVER, seen anything like this. On a Tuesday night, at a relatively prime time. If you’re in business, carry what you so prominently advertise. I understand things happen from time to time, but this seemed a bit over the top.

Is it just me, or is this just weird? Serves me right for going for fast food. What a disaster.

Leave a Comment

Name: (Required)

E-mail: (Required)



Modified: 20 December 2006 14:03:25 EST